Frequently Asked Questions
No account required. Simply Call or Email and book your Courier.
We accept all major credit cards. Or you can Pay via Bank Transfer.
The price you’re Quoted is the Price You Pay (unless there’s excessive waiting time, see T’s & C’s) No hidden charges, fuel surcharge or a BP meal deal for the driver. Congestion and tolls are always costed within your quote.
Yes, of course. We have hundreds of business clients across the U.K. Account customers have the advantages supplementary rates and 30 Days End of Month invoicing terms
Typically within 1 hour of booking confirmation, usually less.
Same-day Couriers covering the whole of the U.K. We work in conjunction with trusted service partners Nationwide.
Unlike our competitors, all our Sameday deliveries are Dedicated Vehicles for your goods only. We do not tranship your products; Our Courier Driver will collect and Deliver Direct, Non-Stop, No McDrive-Thrus. We use Google Maps as guidance for estimated delivery times. You will receive email notifications/updates of any unforeseen delays.
Please provide dimensions/weights of your goods. One of our experienced customer sales team will allocate accordingly.
Unless the goods are sensitive or fragile, there’s not really any need for packaging. As previously stated, your consignment is treated with the utmost care and consideration transported on a dedicated vehicle.
Thoroughly vetted – CRB checked experienced drivers, smart discreet and attentive. Our Reviews speak for themselves
Yes, all Sameady goods are insured under our Goods in Transit Policy of up to £10,000. You will need to declare the value of your shipment. Any high value/ sensitive goods must be specified on booking.
Currently, you can call or email for instant updates on the status of your consignment. We will be working on sharing Live Tracking viewing for each booking shortly.
You will receive email notification of the recipient’s name and time of delivery. A PDF copy of the delivery note, POD (Proof of Delivery) can also be emailed shortly after obtaining a signature. SMS Text notifications up-on request.
Afraid so. Our Courier Drivers run throughout the night, delivering goods essential to the supply chain. Telecommunications field engineers etc (see tabs). Clive or Francis are usually the Night Owls